Free tracked shipping
Every order ships free with Secured & Tracked Shipping. If you would like extra cover, you can choose Tracked Shipping + Insurance at checkout for a small fee, shown before you pay.
Delivery time
We prepare your order within 48 hours. Once it leaves our warehouse, delivery takes on average 7–10 business days.
If your order has not arrived within 14 business days, contact us and we will sort it out with the carrier.
Tracking
When your order ships, we email you a confirmation with your tracking number. You can also follow your parcel on our Track your order page. The first tracking update can take a day or two to appear.
Delivery address
Please check your shipping address before you pay. If a parcel cannot be delivered because the address was incorrect or incomplete, the cost of sending it again is paid by the customer.
Returns
You can return any item within 14 days of delivery, and every order has our 30-day money-back guarantee for faulty, damaged or wrong items. Read the full Refund Policy.
Contact us
Email: info@konf.store
Customer service: Monday to Friday, 8:00 to 19:00 (closed on Saturday and Sunday)